1. Information We Collect

We collect the following types of information:

1.1. Personal Information

Name, email address, phone number, and mailing address.

1.2. Non-Personal Information

IP address, browser type, and usage data collected through cookies and similar technologies.

1.3. Data from Third Parties

Information from social media or payment processors when linked to our services.

2. How We Use Your Information

We use your information to:

• Process orders and deliver products/services.
• Communicate with you about your orders, inquiries, or promotions.
• Improve our website, products, and services.
• Comply with legal obligations and resolve disputes.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Recognize your device and preferences.
• Monitor website traffic and performance.
• You can manage cookie preferences in your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: For payment processing, delivery, and customer support.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Partners: For joint marketing activities (only with your consent).

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccuracies in your data.
• Deletion: Request deletion of your data, subject to legal and contractual obligations.
• Opt-Out: Withdraw consent for marketing communications.
• To exercise these rights, contact us at info@brandbasani.co.za.

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal and regulatory requirements.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect data from minors without parental consent.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting on our website, and we encourage you to review it regularly.